Help Center
Find answers to your questions about Alpex Trades products and services
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Getting Started with Alpex Trades
Guide for new users through initial steps and what to expect
3 articlesPricing & Payments
Clear information about costs and payment methods
3 articlesProducts & Services Overview
Differentiate between various Alpex Trades products
4 articlesProp Firms & Account Compatibility
Which prop firms and account sizes are supported
3 articlesPerformance & Risk
Realistic expectations regarding performance and risk
3 articlesAccount Management & Security
Account access, security, and management concerns
3 articlesSupport & Troubleshooting
Ongoing support, updates, and troubleshooting
3 articlesWhat is the Alpex Trades Automation Service?
Learn how Alpex Trades helps traders pass prop firm challenges and manage funded accounts using fully automated algorithms.
Read More →How Do I Get Started with Alpex Trades?
A step-by-step guide on how to subscribe, provide credentials, and begin using Alpex Trades' services.
Read More →Can I Talk to Someone Before Signing Up?
Information on how to schedule a call or get pre-sale questions answered.
Read More →What is the Total Cost for Alpex Trades Services?
A transparent breakdown of our pricing model for each product.
Read More →Do You Offer Refunds or Guarantees?
Understand our money-back guarantee and policies regarding challenge failure.
Read More →How Can I Pay for Alpex Trades Services?
Information on accepted payment methods and security.
Read More →AT Challenge™: DIY Bot for Passing Challenges
Our self-managed automation tool designed specifically for passing Phase 1 and 2 of prop firm evaluations.
Read More →AT Funded™: Self-Managed for Stable Returns
Optimized for capital preservation and sustainable growth on funded accounts.
Read More →AT Aggro™: Done-For-You Aggressive Performance
Our most powerful and exclusive model for aggressive, hands-free trading on challenges or funded accounts.
Read More →AT Custom™: Private Access & Fully Managed Service
Tailored solutions for hyper-strict detection systems and advanced risk traps.
Read More →Which Prop Firms Are Compatible with Alpex Trades Algorithms?
A comprehensive list of major CFD prop firms our algorithms are optimized for.
Read More →What Account Sizes Does Alpex Trades Support?
Information on the recommended and compatible account sizes for using our systems.
Read More →Can I Use Alpex Trades Algorithms on Live Capital (Non-Prop Firm Accounts)?
Clarification on the intended use of Alpex Trades algorithms.
Read More →What Are the Expected Returns from Alpex Trades Algorithms?
A realistic overview of potential performance and profit targets.
Read More →Is Success Guaranteed with Alpex Trades Systems?
A direct answer to the question of guaranteed success and our approach to risk.
Read More →Can I Customize the Risk Settings of the Algorithms?
Information on the level of customization available for risk management.
Read More →How Do I Submit My Account Credentials Safely?
A guide for securely providing your trading platform access details.
Read More →Can Alpex Manage My Funded Accounts Once They Are Funded?
Details on our services for managing funded accounts.
Read More →Do I Need to Sign a Contract with Alpex Trades?
Clarification on contractual agreements.
Read More →Are the Alpex Trades Algorithms Regularly Updated?
Information on the frequency and reasons for algorithm updates.
Read More →What Happens if I Fail the Challenge Using the AT Challenge Product?
Our policy and options if you don't pass your challenge with AT Challenge.
Read More →Who is Behind Alpex Trades Algorithms?
Information about the expertise and background of the Alpex Trades team.
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